Oracle support can be contacted via telephone or electronically via MetaLink. The telephone numbers and other contact information can be found in their directory of Oracle Support Contacts.
The following telephone numbers can be used to contact Oracle (on a outcall-enabled device such as a cell phone or computer with VOIP capabilities, simply select one of the following Click-to-Dial links to initiate a call):
Technical Support 1-800-223-1711 for technical issues with Oracle software
Customer Service 1-800-645-3509 for non-technical requests such as version updates, available 8:00 AM to 5:00 PM Pacific time, 11:00 AM to 8:00 PM Eastern time
Support Sales 1-800-833-3536 to purchase Oracle support
Technical Support 1-800-668-8291 or 1-905-890-6690
Support Sales 1-888-753-4428 to purchase Oracle support