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   <path>/computers/databases/oracle/</path>
   <site>How To Guides</site>
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      <label>How To Guides</label>
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      <link xlink:type="simple" xlink:href="/computers/index.xml">Computers</link>
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      <link xlink:type="simple" xlink:href="../../">Computers</link>
      <link xlink:type="simple" xlink:href="../">Databases</link>
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      <link xlink:type="simple" xlink:href="/computers/databases/design.xml">Design</link>
      <link xlink:type="simple" xlink:href="/computers/databases/tuning.xml">Tuning</link>
      <link xlink:type="simple" xlink:href="/computers/databases/derby/">Apache Derby</link>
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      <link xlink:type="simple" xlink:href="/computers/databases/mysql/">MySQL</link>
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   <section id="body" type="body">
      <pages id="support" name="support">
         <title>Oracle Customer Service and Technical Support</title>
         <label>Support</label>
         <description>How to contact Oracle Customer Service or Technical Support.</description>
         <navigation where="up">
            <link xlink:type="simple" xlink:href="index.xml">Oracle</link>
         </navigation>
         <h1>Oracle Web Sites</h1>
         <page id="N100F4" name="support">
            <title>Oracle Customer Service / Technical Support</title>
            <label>Support</label>
            <h1>Contacting Oracle Customer Service or Technical Support</h1>
            <subpage id="N100FC" name="support">
               <p>Oracle support can be contacted via telephone or electronically via MetaLink.
                  The telephone numbers and other contact information can be found in their directory of
                  <link xlink:type="simple" xlink:href="http://www.oracle.com/support/contact.html">Oracle Support Contacts</link>.
               </p>
               <p>The following telephone numbers can be used to contact Oracle
                  (on a outcall-enabled device such as a cell phone or computer with
                  <acronym term="Voice Over Internet Protocol">VOIP</acronym> capabilities,
                  simply select one of the following Click-to-Dial links to initiate a call):
               </p>
               <h1>United States</h1>
               <p>
                  <link xlink:type="simple" xlink:href="wtai://wp/mc;18002231711">Technical Support 1-800-223-1711</link> for technical issues with Oracle software<br/>
                  <link xlink:type="simple" xlink:href="wtai://wp/mc;18006453509">Customer Service 1-800-645-3509</link> for non-technical requests such as version updates,
                  available 8:00 AM to 5:00 PM Pacific time, 11:00 AM to 8:00 PM Eastern time<br/>
                  <link xlink:type="simple" xlink:href="wtai://wp/mc;18008333536">Support Sales 1-800-833-3536</link> to purchase Oracle support<br/>
               </p>
               <h1>Canada</h1>
               <p>
                  <link xlink:type="simple" xlink:href="wtai://wp/mc;18006688291">Technical Support 1-800-668-8291</link>
                  or <link xlink:type="simple" xlink:href="wtai://wp/mc;19058906690">1-905-890-6690</link>
                  <br/>
                  <link xlink:type="simple" xlink:href="wtai://wp/mc;18887534428">Support Sales 1-888-753-4428</link> to purchase Oracle support<br/>
               </p>
            </subpage>
            <updated local="2007-03-13">Tuesday March 13, 2007</updated>
         </page>
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